a fast no is the second best answer
a veteran founder's mentor gave him two rules for sales. the second one is how you get to no faster, and why the slow maybe is worse.
if you want to get to no faster in sales, you first have to stop being scared of it. i heard that put better than i've ever said it, at a founders roundtable with charles and a few peers.
the oldest founder in the room shared two rules his mentor gave him early in his career.
one... if you don't ask the question, the answer is always no.
two... a fast no is the second best answer.
somebody asked him to repeat the second one. then the whole table started saying it back to each other. get to the no quick.
sit with the first rule for a second. most founders treat not asking as neutral. it isn't. the answer to the question you never sent is already no. you just don't have to feel it. you've traded a real no for a quiet one, and the quiet one costs the same.
the second rule is the one that changes your week.
a yes is the best answer. obvious. but most founders rank the rest wrong. they think a maybe is better than a no, because a maybe still has hope in it.
a maybe is the worst answer there is. it eats calendar. it eats follow ups. it sits in your pipeline looking like money and you plan around it. three months later it's still a maybe and you've spent more energy on it than on the deal you closed.
a fast no hands you your time back. it's clean. you can move.
so the job in every early conversation is to make no easy to say. ask the question that sorts people early. tell them plainly what you do and what it costs. give them a real out. you'd be surprised how many people say yes faster once they know they're allowed to say no.
in the same session i shared something i've been working on for myself, and it connects.
the calls don't drain me. the swings do. i've noticed the internal volatility... the high when someone says yes and the crash when a sure thing goes dark... costs more energy than any amount of physical work in a day. so my goal is to flatline. not to stop caring about the person on the other side. i want to keep the empathy and lose the roller coaster.
that's what a fast no does for you emotionally too. if you expect no as the normal answer, it can't knock you over. a no is information. a yes is a pleasant surprise. neither one gets to run your afternoon.
think of a doctor in an emergency room. she cares about every patient. she doesn't fall apart at every bad scan, because then she couldn't help the next one through the door.
founders who last are like that. they ask more, because asking costs less. they hear more no, faster. and they hit more yes, because they're still standing at five o'clock.
and there's a respect thing in it too. when you make it easy for someone to say no, you're telling them their time matters as much as yours. people remember that. some of the best relationships i have started with a clean no that turned into a yes a year later, because nobody got squeezed the first time.
the founder who chases every maybe is telling the market he's short on options. the one who's happy to hear no is telling it the opposite.
the volume of asking is a system problem, not a courage problem. if each ask is cheap and the next one is already queued, you stop hoarding the few you have. that's the whole idea behind the system that makes asking cheap.
so who's sitting in your pipeline as a maybe right now... and what would it take to get a straight no from them this week?
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