outbound belongs in the market you can't count

when does outbound sales make sense? not where you know every buyer by name. in the adjacent market that's too fragmented to count.

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wednesday i had a debrief with a founder whose core market is big in dollars and small in names.

a handful of large buyers. a short list of decision makers. he could probably name most of them over coffee.

point an outbound machine at that market and you're using a firehose to water one plant. you already know who they are. a cold email to someone you could meet through a friend is a step backwards.

then he mentioned something almost in passing.

"there's a peripheral market or adjacent market for us, which is the fleet market. so our app can be used for any business with fleet, with cars, you know, company cars, vans, trucks."

i stopped him there.

any business with company cars, vans or trucks. that's hundreds of thousands of businesses across the uk, the us and europe. nobody can name them all. nobody has a friend at each one. it's fragmented, it's everywhere, and no single relationship gets you in.

that's where outbound belongs. in the market you can't count.

the test is simple. if you can list your buyers on one page, go meet them. if you need a database to find them, that's a job for a machine.

and a lot of founders point the machine at the wrong one. they send cold email to the twenty companies they could reach with a phone call, and they ignore the hundred thousand they'll never meet any other way.

his biggest worry wasn't the market though. it was time. he didn't want to burn weeks on disqualified meetings... thirty minutes with someone who was never going to buy, before ever reaching the person who signs.

fair. so i walked him through how we filter.

it starts with him. he gives us about 50 ideal profiles, the companies and people he'd love to clone. we build a list of 5,000 from those, and we share it back before a single email goes out. he spot checks it. if the list looks wrong, we fix it now, not after a hundred bad calls.

we'd start with the english speaking markets, the uk and the us, working from a database of 450 million email addresses with apollo filling the gaps.

then the booking does its own filtering. the calendly form carries 10 qualifying questions... things like what they spent on growth last quarter. if the answers don't fit, you see it before the call, not during it.

and for the ones who make it through, a 15 minute pre-interview. a sniff test. fifteen minutes is cheap. thirty minutes with the wrong person, ten times a week, isn't.

it's like fishing. you don't cast into the pond behind your house where you know every fish by name. you go where the water's wide, and you bring a net with the right size holes.

he was very interested. but he's building his commercial team first, so we're looking at january. and that's the right call. outbound fills a calendar fast. you want someone ready to sit in those meetings when it does.

long term the line between those two markets matters more, because ai makes outreach cheaper for everyone. your core buyers will get buried in cold email from every vendor in the space, and they'll reward the people they already know. the long tail is where a well aimed machine still wins, because nobody's built the relationship there yet.

if you want to figure out which of your markets outbound fits, start here.

so draw two circles. the buyers you could name tonight, and the ones you never could. which one is your outbound pointed at?

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